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We Have Offices in Chicago and Denver

Join our rapidly growing team! We have offices located in Chicago and Denver.

Changing the future of AI sales agents means thinking differently

At Popular Agent, we are constantly thinking outside the box to create innovative solutions for our customers. As early adopters of AI technology, we require our team members to be at the cutting edge of this rapidly changing landscape.

Sales Psychologist

Job Summary:
We are seeking a skilled and experienced Sales Psychologist to design, refine, and implement psychological frameworks that enhance the effectiveness of our AI sales agents. You will play a critical role in ensuring that our agents use proven psychological principles to build trust, influence decision-making, and ultimately convert users into customers.

Key Responsibilities:

  • Research and apply psychological theories and methodologies to develop effective sales strategies for AI agents.
  • Design chatbot conversation frameworks that incorporate principles such as social proof, scarcity, reciprocity, and authority.
  • Collaborate with product developers, data scientists, and linguists to ensure the seamless integration of psychological principles into chatbot algorithms.
  • Analyze user behavior data to refine and optimize sales strategies.
  • Stay up-to-date with advancements in psychology, AI, and sales to ensure our products remain at the forefront of innovation.
  • Conduct A/B testing and evaluate the performance of sales techniques implemented within the chatbot framework.
  • Train internal teams on key psychological sales principles to enhance overall understanding and alignment.

Qualifications:

  • Master’s or Ph.D. in Psychology, Behavioral Science, or a related field with a focus on sales psychology, consumer behavior, or persuasion.
  • Proven experience applying psychological principles to sales, marketing, or user experience design.
  • Strong understanding of neuro-linguistic programming (NLP) and its applications in sales and communication.
  • Experience with data analysis tools and A/B testing methodologies.
  • Excellent communication and collaboration skills to work with multidisciplinary teams.
  • Ability to translate complex psychological theories into actionable sales strategies for AI-driven applications.
  • Familiarity with AI, machine learning, or chatbot technologies is a plus.

AI Software Developer

Job Summary:
We are seeking a talented AI Software Developer to design, develop, and maintain AI-driven chatbot solutions that leverage advanced natural language processing and machine learning algorithms. As part of our dynamic team, you will work on creating intelligent agents that deliver persuasive and personalized customer experiences, helping businesses achieve higher conversion rates.

Key Responsibilities:

  • Design, develop, and deploy AI-powered chatbot solutions using machine learning, natural language processing (NLP), and deep learning technologies.
  • Collaborate with psychologists, linguists, and sales experts to incorporate psychological sales techniques into chatbot algorithms.
  • Build, train, and optimize machine learning models for natural language understanding (NLU), dialogue management, and recommendation systems.
  • Integrate third-party APIs and data sources to enhance chatbot functionality and responsiveness.
  • Conduct performance testing, troubleshoot issues, and optimize systems for scalability and reliability.
  • Stay up-to-date with the latest AI and NLP technologies and incorporate them into our products as appropriate.
  • Develop and maintain comprehensive documentation for software development processes, APIs, and tools.
  • Participate in code reviews, team meetings, and collaborative problem-solving to continuously improve the product and development processes.

Qualifications:

  • Knowledge of psychological sales techniques and their application in AI systems is a plus.
  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, Artificial Intelligence, or a related field.
  • Proven experience in designing and implementing AI and machine learning systems, preferably in NLP applications.
  • Proficiency in Python.
  • Strong understanding of NLP libraries and frameworks like TensorFlow and PyTorch.
  • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud for deploying AI solutions.
  • Strong problem-solving skills and a passion for creating innovative AI solutions.
  • Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.

Dev Ops Engineer

Job Summary:
We are seeking a skilled DevOps Engineer to build and maintain robust infrastructure and deployment pipelines for our AI-powered sales agents. As a critical member of our team, you will ensure the reliability, scalability, and security of our systems, enabling seamless delivery of our solutions to clients around the globe.

Key Responsibilities:

  • Design, implement, and maintain CI/CD pipelines to streamline the development, testing, and deployment of AI-driven sales agents.
  • Manage cloud infrastructure (e.g., AWS, Azure, Google Cloud) to ensure optimal system performance and cost efficiency.
  • Automate infrastructure provisioning, configuration management, and monitoring.
  • Collaborate with software developers and data scientists to implement scalable and secure solutions for AI training, testing, and deployment.
  • Monitor system performance, troubleshoot issues, and optimize for uptime and reliability.
  • Ensure security best practices are followed, including system hardening, access controls, and vulnerability assessments.
  • Implement robust logging, monitoring, and alerting solutions to proactively identify and resolve issues.
  • Contribute to disaster recovery planning and implement backup strategies to protect critical data and systems.
  • Stay updated with industry trends and emerging technologies to improve existing systems and processes.

Qualifications:

  • Strong communication and collaboration skills to work effectively with cross-functional teams.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • Proven experience as a DevOps Engineer or in a similar role, with a strong background in system administration and software development.
  • Proficiency in using CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
  • Hands-on experience with infrastructure-as-code tools like Terraform, Ansible, or CloudFormation.
  • Strong knowledge of containerization technologies, including Docker and Kubernetes.
  • Experience managing cloud services (AWS, Azure, or Google Cloud) and optimizing for cost and performance.
  • Familiarity with monitoring tools like Prometheus, Grafana, or Datadog.
  • Strong scripting skills in Python, Bash, or similar languages.
  • Understanding of networking, security, and system architecture principles.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.

Customer Success Specialist

Job Summary:
We are looking for a proactive and customer-focused Customer Success Specialist to ensure our clients achieve maximum value from our AI-powered sales agent solutions. You will be the primary point of contact for clients, helping them onboard, optimize their usage, and achieve their business goals through our technology.

Key Responsibilities:

  • Serve as the main point of contact for clients, ensuring a seamless onboarding experience and ongoing support.
  • Proactively monitor client engagement and performance metrics, identifying opportunities for improvement.
  • Conduct regular check-ins and performance reviews with clients to ensure satisfaction and alignment with business goals.
  • Collaborate with internal teams, including sales, product development, and support, to address client needs and resolve issues promptly.
  • Provide training and guidance to clients on how to effectively use our sales agent solutions to achieve optimal results.
  • Develop and share best practices, strategies, and resources to help clients maximize their ROI.
  • Advocate for clients by communicating their feedback and feature requests to the product team.
  • Identify opportunities for upselling or cross-selling additional services or features that align with client needs.
  • Maintain accurate records of client interactions, feedback, and progress in the CRM system.

Qualifications:

  • A proactive attitude, with a focus on problem-solving and continuous improvement.
  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • Proven experience in a customer success, account management, or similar role, preferably in a SaaS or AI-focused environment.
  • Strong understanding of sales techniques and processes; familiarity with psychological sales principles is a plus.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to build and maintain strong client relationships and deliver exceptional customer experiences.
  • Analytical mindset with the ability to interpret data and provide actionable insights to clients.
  • Highly organized and capable of managing multiple client accounts simultaneously.
  • Proficiency with CRM tools (e.g., Salesforce, HubSpot) and collaboration platforms.

More Than Just A Chatbot

We build AI agents that use proven sales techniques to help you win more business.

We’re growing quickly looking for innovative talent to join our team. See all positions and submit your CV